This privacy and cookie policy applies to the processing of your personal data as a user of the Medipix-app and the website www.medipixapp.com. A proper handling of the personal data is of paramount importance to Medipix, which is why we process and secure the personal data carefully.In this privacy statement, we explain what personal data we gather and use, for what purposes, and based on what legal grounds. We recommend to closely read this privacy statement, as it applies to all Medipix users
Medipix App B.V., located at Dantestraat 128, 1102 ZP Amsterdam, the Netherlands, or a designated group company is the controller responsible for the processing of your personal data.
You can contact Medipix App B.V.:
When we provide our products and services we may process your personal data. This could include the following personal data:
Your personal data may be processed for the following purposes:
Medipix processes these personal data because you or your organization has concluded an agreement with us and because Medipix has legitimate interest to do this on the grounds of the functioning of the app. Naturally, this interest is continuously and carefully balanced against your privacy interest.
Your personal data will only be stored and processed in countries where this is allowed under European Union’s GDPR.
You can find several forms on our website, such as the contact form and the download form. The data you provide through these forms are included in our Customer Relations Management (CRM) system. If you are no Medipix client, your data will not be stored for more than two years after the last moment of contact.
The forms on our website serve, among others, the following purposes:
Because you file a request with us through filling out the forms, the grounds for the processing mentioned above is an agreement.
Additionally, you can subscribe to our newsletter on our website. When subscribing to our newsletter, you grant us permission for the processing of your personal data as part of the sending of the newsletter. Every newsletter you receive from us also contains the option to unsubscribe.
The Data in our Customer Relations Management (CRM) system is processed in the United States. Until recently the appropriate level of legal protection was guaranteed by the Privacy Shield of our data processor. However, on July 16, 2020 the Court of Justice of the European Union invalidated the Privacy Shield. Medipix prioritizes the safety of data and, for this reason, is maintaining conversations with the data processor, while keeping up with any developments from the European Bodies regarding this matter.
Apart from websites of third parties which we engage as a processor, this privacy- and cookie policy does not apply to websites or third-party apps to which we provide a link or otherwise refer to on our website or in our app. This also applies to links to and sharing on social media such as Twitter and Facebook. We are not responsible for the data or privacy practices of these third parties, and refer to the privacy statements of these third parties.
Cookies are small text files that are stored by your browser. Below we briefly explain what cookies we use and do not use for our website, and what their purpose is.
Functional cookies store simple anonymised data to allow functions such as login on the website to work properly. These cookies are necessary for modern web applications such as the Medipix to function properly and securely.
Analytical cookies collect statistics of the users of the website, to enable us to constantly improve your user experience. These cookies do not directly impact the user experience and many browsers provide a mechanism to opt out of them. If you want to block cookies, adjust your browser settings.
Cross Site/Domain cookies are used for identifying a user across multiple websites for tracking purposes. Medipix may receive these cookies from third party websites to determine how users arrived on our website. However, our website does not place these type of cookies on the computer of users to track them after they have left the Medipix website.
You can delete cookies that are already installed. How to adjust your settings varies by browser. Please consult the help function of your browser.
We have taken appropriate technical and organisational measures to protect your personal data against loss or any form of unlawful processing. We will not retain or keep your data longer than allowed by law, required by law and/or necessary for the purposes for which the data are processed. The retention period therefore depends on the nature of the data and the purposes for which the data is processed. Retention periods may vary accordingly.
You have the right to know which personal data we keep regarding you, to inspect such data, and to request rectification or erasure. You also have the right to request restriction of processing or to object to processing, as well as the right to data portability. You can send an email or a letter to our Data Protection Officer with your name and contact information to privacy@medipixapp.com or to Medipix App B.V., Privacy Department, Dantestraat 128, 1102 ZP Amsterdam, The Netherlands. In your request, please specify as much as possible which personal data you refer to. In general, we will respond within four weeks to a request for inspection or correction. In case of a deletion request we will delete the personal data as soon as possible, unless and to the extent that the law requires us to keep the personal data or if there are other compelling reasons to oppose removal. After the execution of a deletion request we will send you a message of confirmation. If the personal data is (partially) not deleted, we will send you a message in which we explain why your request could not (fully) be met. If we cannot identify which personal data are meant by a request for inspection, correction or deletion, we may ask you to specify your request in more detail. We suspend the execution of the request until you have provided us with such detailed specification.
You always have the right to lodge a complaint with the supervisory privacy authority in your country of residence or in the Netherlands.
We may amend this privacy and cookie policy. We recommend that you check regularly for changes. This privacy and cookie policy was last amended on 27 February 2022.